Car insurance companies fined for overcharging customers

Washington drivers were over-charged by more than $1 million for car insurance from 2009-2013.

Hartford Accident and Indemnity, Hartford Casualty Insurance, Hartford Insurance Co. of the Midwest, and Trumbull Insurance Co. have been fined by the Washington Insurance Commissioner. All 4 companies were accused of overcharging customers who transferred policies from non-standard insurers.

Refunds have been sent to affected consumers, including 8% interest.

A consumer group recently found that car insurance rates vary widely and without reason; the highest rates were often paid by safe drivers who live in moderate-income areas.

The Washington Insurance Commissioner accepts complaints from state residents who have had insurance company problems including billing issues, denial of claims, and policy cancellations.